The Car Guys - Wilmington, NC - Auto Repair

Mav Ryder 2 months ago

These guys were great all around , had a bad o2 sensor but no tools to fix the part myself being new to NC. They were recommended to me by the local oil change shop on a tuesday had my jeep dropped off weds and fixed by thursday morning super fast an easy drop off/ pick up. Even allowed me to take my own customer parts in to save money with alot of places dont care for , ive got 3 mechanics in the family up north so im aware of all the shops in and outs tricks they will do to nickel and dime u but not these guys. Very fast efficient honest and great pricing will be returning for any other vehicle needs in the future.

Cindy Reardon 2 months ago

WONDERFUL SERVICE!! I cannot say enough good things about Chris, Ryan, and Tracey! Being a senior and a woman on top of that, I was treated with respect and kindness! I had trouble with my car shifting into park and not being able to get my keys out. Also, my car was skipping, and some other things. I saw all the wonderful reviews for the Car Guys and decided to take my car to them. I also had an extended warranty with a company I won’t mentioned, who had listed the Car Guys. Chris told me he would take good care of everything and after the diagnostic let me know what would need to be done. Mind you, I’m not at all worried because of my extended warranty. That came to an abrupt awakening when Chris informed me that NOTHING was being covered under the warranty. I panicked and Chris showed so much empathy to me. As stated earlier, the kindness that was given to me was really over whelming. The Car Guys are very professional, knowledgeable, honest, and caring! Thank you Chris, Ryan, and Tracey for everything you did and the way you treated me! Ladies, don’t be afraid to take your car to them for service. They are WONDERFUL MEN!!!

Kameron Gailliard 3 months ago

I had an excellent experience with the Car Guys repair shop! They did a fantastic job repairing my wife’s suspension, and the car drives like new again. A special thank you to Chris, the technician, for his professionalism, expertise, and attention to detail. He took the time to ensure everything was repaired correctly and made the whole process stress-free. I highly recommend this shop to anyone looking for honest, high-quality automotive repairs. Thank you all again!

Garrett Anderson 5 months ago

The car guys crew did a great job installing a leveling kit on my Silverado. Will definitely use them again. They went above and beyond, even sent me pictures after it was installed.

Steve Smithmyer 6 months ago

Chris, Johnathan, and Rich were patient and understanding of my concerns with my truck. They gave me detailed and relatable explanations of everything my truck needs to last another 200k miles. They are excellent troubleshooters, and their workmanship is top tier. The bay is full of master technicians, and in my case, they have a Toyota expert on staff that has seen all of the common problems and can diagnose issues quickly. As a guy that likes to work on my own vehicles, it's hard to trust just anyone with my investment when I don't have the time or tools to do it myself, but after one service with The Car Guys, they gained a lifetime customer. A++ service!